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Dental issues can arise at the most unexpected times whether you're travelling, working overseas, or settling into a new country. That’s where Europ Assistance insurance offers peace of mind, providing dental coverage and support so you can receive the care you need, wherever you may be.
If you're in Singapore and require dental treatment, knowing how to make use of your Europ Assistance insurance can help make the process much more seamless.
Located conveniently in the heart of Singapore at Raffles Place and Telok Ayer, Dental Designs Clinic is an accredited provider for Europ Assistance Insurance. Whether you're an expatriate or a local who’s been travelling, living abroad, or simply seeking dental care through Europ Assistance, our clinic is here to support you as part of their trusted network.
Why choose a Europ Assistance panel dentist?
Europ Assistance offers dental coverage for its policyholders, with a variety of benefits that can include routine check-ups as well as preventive and restorative treatments, depending on your specific plan. This helps make regular dental care more accessible while easing the financial strain of treatment.
By choosing a Europ Assistance panel clinic, you can enjoy dental services with the added advantage of insurance support, making your visits both more affordable and less worrisome. Here’s why seeing a Europ Assistance panel dentist at Dental Designs Clinic can be of benefit to you.
1) Convenient clinic locations
For professionals working in the CBD (Central Business District), finding a dentist close to your workplace reduces the time spent on travel and waiting period. With branches at Raffles Place and Telok Ayer, we also offer lunchtime appointments to fit your busy schedule.
2) Comprehensive dental services
Europ Assistance panel dentists provide a wide range of dental treatments, from preventive dental care like fluoride treatments, routine cleanings and dental X-rays to restorative care (dental fillings) and tooth extractions. If there is any procedure that is not within your dental coverage, please let your doctor know before starting any dental procedure.
3) Direct billing
At Dental Designs Clinic, we offer direct billing services for Europ Assistance members, meaning you can avoid upfront payments. We’ll submit your claim directly to Europ Assistance through our system, simplifying the process so you can focus on improving your oral health.
The specific benefits of dental insurance coverage vary from plan to plan, so it is advised to contact your insurance provider to learn more about your specific plan.
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How does my Europ Assistance insurance work?
Here’s a simple guide on how the process works when you use your Europ Assistance insurance with us.
1 . Check your coverage
First, check if your insurance plan includes dental benefits under Europ Assistance. If you’re unsure, you can contact Europ Assistance directly or reach out to your insurance provider for confirmation.
2. Make your dental appointment and provide your Europ Assistance information
Once you confirm your coverage, simply contact our clinic to schedule an appointment. We will provide you with all the necessary details about the treatment. Don’t forget to let us know about your Europ Assistance insurance plan when scheduling. Our team will need to verify your eligibility and arrange a Guarantee of Payment (GOP) before your treatment can begin. Treatment can only proceed once the GOP is received.
3. During the appointment
When you come to our clinic for your appointment, bring along your Europ Assistance insurance card. Our staff will verify your coverage, and we’ll handle the claims and billing directly with Europ Assistance.
4. After your appointment
Once your appointment is complete, if all the dental procedures done for that day is covered by your Europ Assistance insurance, we will process the claims directly for you.
5. Book your next appointment
With your insurance information now on file, booking and managing future visits to clinic will be even easier. Just let us know if there have been any changes in your dental insurance coverage or details, and we’ll update our records accordingly.
Read about our dentists here! Let us know your preferred panel doctor and we can assist in booking an appointment with him/her.
Frequently asked questions about Europ Assistance insurance
We answer some commonly asked questions about Europ Assistance Panel Clinics and how you can utilise your Europ Assistance coverage fully with us.
Q) What if I need treatment that isn’t covered?
Some Europ Assistance dental plans have limitations, such as for cosmetic or complex treatments. Your dentist will advise on other payment options if a specific treatment is not covered under your plan.
Q) What is covered with a Europ Assistance panel dentist?
Enjoy claiming your benefits through us. As a Europ Assistance-accredited clinic, we fully cover you for a range of services such as regular checkups, scaling and polishing, x-rays and restorative care (dental fillings), as well as other treatments, which can often be direct billed to Europ Assistance.
Log in to your Europ Assistance portal or give them a call to find out the specific details of your plan, such as annual limits, co-payments, pre-authorisation and any exclusions.
Q) How do I claim my Europ Assistance dental insurance with an Europ Assistance panel dentist?
As a Europ Assistance Clinic, you will get to enjoy Europ Assistance coverage for your dental treatment with us. Please bring your Europ Assistance card for your appointment in order for us to process your claim with Europ Assistance. Whenever possible, we direct bill your treatment charges to Europ Assistance for your convenience.
Q) I have a cracked or chipped tooth. Can I come in immediately?
We understand that dental emergencies can happen unexpectedly and require prompt attention. Simply give us a call, and we’ll do our best to arrange a same day appointment for you. Since emergency dental can significantly impact your daily life, we prioritise getting you the care you need quickly. The good news is that our clinic offers same day restorations and crowns which are permanent solutions designed to resolve the issue efficiently. Same day crowns are as strong as or even stronger than conventional crowns which usually take two weeks to manufacture. Read more about same day crowns here.
Q) Does Europ Assistance insurance cover dental crowns and root canal treatment?
Kindly note that Europ Assistance dental insurance, like many other providers, may not include coverage for dental crowns and root canal treatments under its basic plan. We recommend checking your specific Europ Assistance policy details before your appointment. This article on "Does dental insurance cover root canal treatments and crowns in Singapore?" will explain more.
Conclusion
Utilising your Europ Assistance Insurance at a dental clinic in Singapore can be simple. Simply verify your coverage, select a clinic familiar with Europ Assistance policies, and familiarise yourself with the direct billing process, to navigate your dental treatment.
Would you like to schedule a dental appointment with us? Simply leave us a message here and we will be happy to assist you!