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Guide to Dental Services for James Cook University Community

Dental Designs Clinic Singapore
04 Sep, 2025

Maintaining good oral health is essential to your overall well-being. Not only does caring for your teeth and gums help prevent cavities, gum disease, and bad breath, but it also contributes to your confidence and comfort in daily life. Ongoing dental problems or discomfort can interfere with your concentration, efficiency, and everyday activities, making even routine tasks more challenging. 


Dental Designs Clinic is proud to collaborate with James Cook University (JCU). Through this collaboration, they can access a full range of dental services at Dental Designs Clinic. Similar healthcare collaborations and benefits are often made available to members of other institutions in Singapore, such as DBS benefits and SMU University, helping individuals integrate health and wellness care into their daily routines.

With three clinics located in prime areas of Singapore: Raffles Place, Telok Ayer, and Orchard, you’ll find us steps away from major MRT stations, business centres, and shopping districts, making your visits easy to fit into your routine. Each branch is thoughtfully designed to prioritise your comfort, with welcoming interiors, helpful staff, and modern dental technology that streamline your care. We offer flexible appointment times to accommodate busy schedules, so you can access reliable dental care whenever you need it, whether it’s a regular checkup, urgent care, or ongoing treatment.

 

What to expect during your first visit as an JCU affiliated member?

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A) Comprehensive exam

Your appointment starts with a detailed assessment, consultation, and any necessary dental X-rays to understand your current dental care needs.

B) Personalised care plan

A treatment plan tailored to your goals and preferences will be devised for you. If any procedures fall outside of the JCU collaborative programme, our team will inform you promptly.

C) Treatment and prevention

Depending on the treatment plan, your visit may include professional cleaning or other preventive care services. You’ll also receive guidance on how to maintain your oral health. 

D) Clarity on payment

We believe in being upfront and transparent, so you’ll always be informed of the treatment costs before anything begins. This way, there are no surprises, and you’ll know exactly what to expect. Payment will be collected on the day of your visit. Please note that third-party schemes like MediSave or insurance claims do not apply to the JCU programmes.

 

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How does the JCU collaborative programme work?

1. Prior to your dental visit

Please inform us of your JCU affiliation when booking. Letting us know in advance ensures a smooth and efficient verification process, allowing us to confirm your eligibility for the dental collaboration benefits before your visit.

You can share your JCU student photo ID, digital alumni card, or staff ID at the time of booking, so our team can prepare everything required for your appointment. This extra step helps us provide you with a seamless experience, from scheduling your consultation to getting you started with the dental care you need.

 

2. Verification of eligibility

Please bring along your verification documents such as JCU student photo ID card, digital JCU alumni card or JCU staff ID card. It’s a good idea to check with your institution first so you know which documents are accepted and whether the agreement is currently active. 

 

3. During your dental visit

Our dentists will take the time to thoroughly assess your oral health, share their findings with you in a clear and approachable manner, and recommend the treatment options that truly suit your needs. Throughout your visit, we prioritise open communication and your comfort, answering all your questions so you feel supported, informed, and confident in your care at every step.

 

4. Once your dental visit is complete

Once your JCU affiliation is confirmed, booking your future appointments will be even more convenient. Simply keep us updated if there are any changes in your status, and our team will make sure your records are always accurate so you can experience seamless, personalised care for your future visits.

 

5. To book your next appointment with us

Read about our dentists here! Let us know your preferred doctor and we can assist in booking an appointment with him/her. As we have all the relevant information on your file, our records will help to easily book the next visit without much hassle at all.

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Why choose Dental Designs Clinic as an James Cook University affiliated member?

We are committed to supporting Singapore’s academic community on their oral health journeys. Our warm and caring team of internationally qualified dentists provides a comprehensive spectrum of treatments, from preventive care to aesthetics, tailored to each patient’s needs. With digital technology at the core of our clinics, we focus on delivering a smooth, comfortable experience so you feel cared for and confident during your dental visits.

Here’s are the reasons why JCU students, alumni and staff visit with us:

1) Convenient clinic locations

Our clinics are situated in the heart of Singapore’s Central Business District (Telok Ayer and Raffles Place) as well as in Orchard, making it easy to slot your appointment into a busy day. Whether you’re on campus or already working nearby, our three branches are a short walk from multiple MRT lines and offer flexible appointment hours.

Nearest MRTs: Telok Ayer, Raffles Place, Tanjong Pagar, Shenton Way, Orchard

 

2) Comprehensive dental services

Our dentists provide a comprehensive range of dental treatments, from preventive care like fluoride treatments, routine cleanings and diagnostic imaging to restorative care (dental fillings) and tooth extractions. We also specialise in aesthetic dentistry that help restore and enhance every smile with confidence. With an in-house lab, we are able to offer same day restorations enabling faster turn-around times and quality control. Some of our signature dental services include:

 

3) Simple eligibility process

You can just let us know about your JCU affiliation when you book your appointment and when you check-in at the clinic. Our helpful team can assist to verify. 

Please bring your JCU affiliation card for verification purposes. Your digital JCU Alumni Card, JCU Staff pass or JCU Student ID are all acceptable forms of ID. 

 

4) Dental services for families

Our programme with JCU goes beyond individual dental health. We believe that oral wellness should be accessible and convenient for your whole family, so you’re welcome to bring your spouse and children along for care tailored to all ages and stages of life.

From children’s dental checkups to adult restorative and aesthetic treatments, our team is experienced in supporting every member of your household. With gentle, personalised care and a welcoming environment at each of our clinics, we make it simple for your family to keep healthy, confident smiles for years to come.

 

Conclusion

Regular dental checkups and early management of issues can help catch potential problems before they become more serious, protecting your ability to eat, speak, and smile comfortably. Partnering with a reliable dental professional can simplify your journey toward achieving and maintaining healthy teeth and gums, while also providing you with trusted guidance and personalised care for your long-term oral health.

As a JCU student, staff, or alumnus, you are warmly welcomed to experience modern dental care at our centrally located clinics. Whether you’re visiting for regular wellness, celebrating a new milestone, or preparing for a special occasion, our dedicated team is here to support you in looking, feeling, and smiling great. Simply reach out to us here and we will be be more than happy to assist you!