Conveniently located in the heart of Singapore (Orchard, Raffles Place and Telok Ayer), Dental Designs Clinic is an accredited provider for Alliance Healthcare Insurance. Basic dental insurance policies typically include dental coverage for check-ups, teeth cleanings, restorative care (tooth fillings), dental X-rays and tooth extractions.
In this article, we’ll walk you through the insurance benefits of Alliance Healthcare, what to expect when visiting an Alliance Healthcare panel dentist at Dental Designs Clinic, and we’ve even included answers to frequently asked questions to guide you through the process.
Why choose a Alliance Healthcare panel dentist?
Visiting a Alliance Healthcare panel clinic allows you to use insurance coverage for eligible dental services. Individuals who work near Orchard or the CBD may find the clinic location convenient. Here’s why visiting a Alliance Healthcare panel dentist at Dental Designs Clinic is beneficial.
1) Convenient clinic locations
Individuals who work near Orchard or the CBD may find the clinic location convenient. Patients can book lunchtime appointments at our Orchard, Raffles Place, and Telok Ayer branches to accommodate workday schedules.2) Comprehensive dental services
3) Direct billing
At Dental Designs Clinic, we offer direct billing services for your dental treatment, meaning you can avoid upfront payments. We can submit claims directly to Alliance Healthcare, which may streamline the payment process.
What to expect during your first visit to a Alliance Healthcare panel dentist?
Below is an outline of what may happen during an initial visit.
1) Verification of details:
Your Alliance Healthcare plan details will need to be verified to ensure that you are eligible for the benefits. This helps patients understand coverage and potential charges in advance.
2) Comprehensive Exam:
During your visit, the dentist may perform a comprehensive assessment of your oral health. He will check your mouth, teeth and gums, using X-rays or other diagnostic tools as needed.
3) Personalised Treatment Plan:
Based on the examination, your dentist will discuss a treatment plan according to your needs. If you require further treatment for your dental issues, your dentist will explain the options and potential out-of-pocket costs.
4) Preventative Treatments:
Many initial visits also include a cleaning session to remove plaque and tartar. Your dentist will also offer tips on maintaining oral health and may schedule future appointments if needed.
5) Claims Processing:
We are equipped to handle Alliance Healthcare insurance claims directly. This means you can enjoy quality dental care with minimal hassle.
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How does my Alliance Healthcare dental insurance work?
Here’s a simple guide on how the process works when you use your Alliance Healthcare dental insurance with us.
-
Before your appointment
If you have dental insurance, please inform us when booking. This will streamline the billing process on the day of your appointment. Our clinic staff are happy to answer any questions you may have about your insurance or coverage before your visit.
-
Alliance Healthcare is direct-claim insurance
This means that we will submit your claim to your dental insurance provider directly through our system. The treatments covered will be fully claimed by us and you will not need to pay any cash for them.
-
Some plans may co-pays or have a yearly balance limit
A co‑pay is the portion of a treatment fee you pay yourself, whereas a yearly balance limit sets the maximum amount your insurer will cover within a year. If your plan includes either of these conditions, you’ll need to cover any difference after your appointment.

How to claim my Alliance Healthcare dental benefits?
1. Present your insurance information
At your appointment, please present your NRIC/FIN card together with your Alliance Healthcare dental benefit card. Coverage is typically verified online; if we are unable to do so, we will let you know so you can confirm the details with your insurer. Your dental card will help us confirm your insurance details quickly and ensure that everything is in place to check your coverage and process claims as needed.
2. Checking insurance coverage
Coverage is typically verified online, if we are unable to do so, we will let you know so you can confirm the details with your insurer. We’re here to ensure that the claim submission process is as easy as possible for you.
3. During your appointment
Depending on your oral health needs, the dentist may proceed with the indicated treatment. Please review your policy beforehand and let the dentist know whether the proposed procedure is covered.
4. After your appointment
Once your appointment is complete, if all the dental procedures done for that day is covered by your Alliance Healthcare insurance, we will process the claims directly for you.
5. Book your next appointment
Once your insurance details are recorded, subsequent appointment scheduling may be more straightforward. Just let us know if there have been any changes in your dental insurance coverage or details, and we’ll update our records accordingly.
Read about our dentists here! Let us know your preferred panel doctor and we can assist in booking an appointment with him/her.
- AHC Medinet Prestige and Platinum
- HSBC
- GEL Supremecare (Great Eastern)
- Cigna Care Connect
- Singlife
- Alliance I-Medicare (Income)
- National Healthcare Group institutions
- MOH Holdings Finance Shared Services.
Frequently Asked Questions About Alliance Healthcare Dental Insurance
We answer some commonly asked questions about Alliance Healthcare Panel Clinics and how you can utilise your employee benefits or Alliance Healthcare insurance coverage fully with us.
Q) What happens if a treatment is not covered by my plan?
Some Alliance Healthcare dental policies exclude certain procedures, particularly cosmetic or more complex treatments. If a recommended procedure is not included in your plan, the dentist will discuss alternative payment arrangements or treatment options with you.
Q) I have a cracked or chipped tooth. Can I come in immediately?
Dental emergencies like cracked or chipped teeth may need urgent attention, please call us to request a same-day appointment. When suitable, we can provide same-day or next-day restorations or crowns using CAD/CAM technology. Please check your insurance policy, as some healthcare plans may not cover crowns or root canal treatment.
Maintaining good oral health contributes significantly to your overall well‑being. If you are in Singapore and require dental treatment, understanding how to use your Alliance Healthcare Insurance with a panel dentist empowers you to receive the care you need with confidence and ease.
Conveniently located in the heart of Singapore (Orchard, Raffles Place and Telok Ayer), Dental Designs Clinic is an accredited provider for Alliance Healthcare Insurance. Basic dental insurance policies typically include dental coverage for check-ups, teeth cleanings, restorative care (tooth fillings), dental X-rays and tooth extractions.
In this article, we’ll walk you through the insurance benefits of Alliance Healthcare, what to expect when visiting an Alliance Healthcare panel dentist at Dental Designs Clinic, and we’ve even included answers to frequently asked questions to guide you through the process.
Why choose a Alliance Healthcare panel dentist?
Visiting a Alliance Healthcare panel clinic allows you to use insurance coverage for eligible dental services. Individuals who work near Orchard or the CBD may find the clinic location convenient. Here’s why visiting a Alliance Healthcare panel dentist at Dental Designs Clinic is beneficial.
1) Convenient clinic locations
Individuals who work near Orchard or the CBD may find the clinic location convenient. Patients can book lunchtime appointments at our Orchard, Raffles Place, and Telok Ayer branches to accommodate workday schedules.2) Comprehensive dental services
3) Direct billing
At Dental Designs Clinic, we offer direct billing services for your dental treatment, meaning you can avoid upfront payments. We can submit claims directly to Alliance Healthcare, which may streamline the payment process.
What to expect during your first visit to a Alliance Healthcare panel dentist?
Below is an outline of what may happen during an initial visit.
1) Verification of details: Your Alliance Healthcare plan details will need to be verified to ensure that you are eligible for the benefits. This helps patients understand coverage and potential charges in advance.
2) Comprehensive Exam: During your visit, the dentist may perform a comprehensive assessment of your oral health. He will check your mouth, teeth and gums, using X-rays or other diagnostic tools as needed.
3) Personalised Treatment Plan: Based on the examination, your dentist will discuss a treatment plan according to your needs. If you require further treatment for your dental issues, your dentist will explain the options and potential out-of-pocket costs.
4) Preventative Treatments: Many initial visits also include a cleaning session to remove plaque and tartar. Your dentist will also offer tips on maintaining oral health and may schedule future appointments if needed.
5) Claims Processing: We are equipped to handle Alliance Healthcare insurance claims directly. This means you can enjoy quality dental care with minimal hassle.
Related Articles
How does my Alliance Healthcare dental insurance work?
Here’s a simple guide on how the process works when you use your Alliance Healthcare dental insurance with us.
- Before your appointment
If you have dental insurance, please inform us when booking. This will streamline the billing process on the day of your appointment. Our clinic staff are happy to answer any questions you may have about your insurance or coverage before your visit.
- Alliance Healthcare is direct-claim insurance
This means that we will submit your claim to your dental insurance provider directly through our system. The treatments covered will be fully claimed by us and you will not need to pay any cash for them.
- Some plans may co-pays or have a yearly balance limit
A co‑pay is the portion of a treatment fee you pay yourself, whereas a yearly balance limit sets the maximum amount your insurer will cover within a year. If your plan includes either of these conditions, you’ll need to cover any difference after your appointment.

How to claim my Alliance Healthcare dental benefits?
1. Present your insurance information
At your appointment, please present your NRIC/FIN card together with your Alliance Healthcare dental benefit card. Coverage is typically verified online; if we are unable to do so, we will let you know so you can confirm the details with your insurer. Your dental card will help us confirm your insurance details quickly and ensure that everything is in place to check your coverage and process claims as needed.
2. Checking insurance coverage
Coverage is typically verified online, if we are unable to do so, we will let you know so you can confirm the details with your insurer. We’re here to ensure that the claim submission process is as easy as possible for you.
3. During your appointment
Depending on your oral health needs, the dentist may proceed with the indicated treatment. Please review your policy beforehand and let the dentist know whether the proposed procedure is covered.
4. After your appointment
Once your appointment is complete, if all the dental procedures done for that day is covered by your Alliance Healthcare insurance, we will process the claims directly for you.
5. Book your next appointment
Once your insurance details are recorded, subsequent appointment scheduling may be more straightforward. Just let us know if there have been any changes in your dental insurance coverage or details, and we’ll update our records accordingly.
Read about our dentists here! Let us know your preferred panel doctor and we can assist in booking an appointment with him/her.
Conclusion
SingHealth under Alliance MediNet dental coverage can help reduce treatment costs and provide access to a broad network of clinics. By understanding how your insurance plan works, you can better plan for your dental care and avoid unexpected expenses.
If you’re covered by Alliance MediNet and would like to visit us, our team will be happy to assist you from booking to claims submission.
If you have any questions or would like to book an appointment, just leave us a message here and our team will get back to you promptly. Our clinical team is supported by a friendly and helpful front desk and support staff all committed to making your experience smooth, respectful and efficient.

